![]() ![]() Jessica’s answer, in short: very busy! First off, the number of staff on hand for show days increases from 6 to 10- triple the amount of employees as on a non-show day! Due to the large number of people coming to pick up their tickets, every station is open. I was curious to see how a show day differed from a non-show day, so I asked. Patrons frequently stop by to ask questions. On non-show days (typically Sunday through Thursday), the team is busy answering questions regarding upcoming events, acting as a Players Club desk, and selling tickets. During those hours, employees are busy with a variety of things. The Global Event Center Box Office, located in our Rome Gaming Plaza, is open daily from 8:00 a.m. I recently had the pleasure of speaking with Jessica Huerta, Box Office manager, and she gave me a sneak peek into what it’s like to be a Box Office employee. Yes, they sell tickets, but they also do an array of tasks that allow our patrons to have the best possible experience during their visit. ![]() The Box Office: While it may be the smallest room in the world’s largest casino, it plays a key role in our everyday routine. ![]()
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